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Building Trust Through Effective Patient Communication
Effective communication is the foundation of quality dental care. Whether explaining a diagnosis or calming an anxious patient, the right approach makes all the difference. Use simple language, avoid medical jargon, and check for understanding by asking follow-up questions. Visual aids and models can enhance patient education, especially when discussing oral hygiene techniques.
When dealing with difficult conversations—like treatment costs or poor oral health—maintain empathy and stay solution-focused. Listen actively, validate their concerns, and guide them toward achievable outcomes. Remember: a well-informed patient is more likely to comply, return, and refer others.
What strategies have worked best for you in patient interactions?
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